Valuing IT through Virtual Process Measurement ICIS
نویسنده
چکیده
The so called productivity paradox associated with information technology re mains the focus of active research in information systems One explanation involves the dearth of useful measures to assess the value of IT investments A review of the predominant approaches to such measurement reveals a number of serious weaknesses and fundamental limitations The research described in this paper addresses these limitations through a complementary methodology termed virtual process measure ment VPM Through VPM assessments of IT value are determined through the measurement of computer based process representations i e virtually as opposed to measuring their real counterparts in ongoing organizations this approach a ords a number of advantages that are unattainable through extant techniques In this paper the VPM methodology is discussed in considerable detail and examples from industry practice are used to demonstrate the use and utility of this approach The paper closes with a set of conclusions and some possible directions for continued research
منابع مشابه
Valuing It through Virtual Process Measurement Icis '94 Paper By
The so called "productivity paradox" associated with information technology remains the focus of active research in information systems. One explanation involves the dearth of useful measures to assess the value of IT investments. A review of the predominant approaches to such measurement reveals a number of serious weaknesses and fundamental limitations. The research described in this paper ad...
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